Multichannel Marketing: Metrics and for On and Offline Success | 
| Author: Akin Arikan Publisher: Sybex Category: Book
List Price: $29.99 Buy New: $13.78 You Save: $16.21 (54%)
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Avg. Customer Rating: 6 reviews Sales Rank: 115956
Media: Paperback Number Of Items: 1 Pages: 288 Shipping Weight (lbs): 1 Dimensions (in): 9.1 x 7.3 x 0.8
ISBN: 047023959X Dewey Decimal Number: 658.872 EAN: 9780470239599
Publication Date: April 28, 2008 Availability: Usually ships in 1-2 business days Shipping: Expedited shipping available Shipping: International shipping available Condition: SHIPS TODAY!! BRAND NEW BOOK
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Product Description Multichannel Marketing: Metrics and Methods for On and Offline Successgoes beyond top-level, strategic discussions of customer-centric marketing to offer today’s in-the-trenches marketing professionals the information they need: practical, tested methods and metrics for multichannel marketing programs. Emphasizing metrics-driven methods for optimizing marketing programs across channels, the book features practical advice, time-tested and successful techniques, real-world metrics, and engaging case studies. It begins with an overview of today’s marketing landscape before discussing such important topics as measuring online and offline lift and conversions, creating actionable customer profiles, optimizing online-offline advertising programs, improving online-offline engagements, and building loyalty and improving relationships. This comprehensive guide is the complete resource for marketing practitioners who want to develop better marketing programs (and have the data to prove it), increase conversion rates, and build better relationships with their customers.
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| Customer Reviews: Read 1 more reviews...
Great book, would recommend to others September 22, 2008 This is a great book for anyone who wants a detailed guide on KPI's for web analytics and multi-channel marketing measurements.
EXCELLENT RESOURCE July 24, 2008 1 out of 1 found this review helpful
Multichannel marketing is an excellent resource to learn about how you can combine on and off line marketing integrating it and providing metrics to evaluate campaigns. This is great for seasoned professionals or for those starting out in their career. Highly recommended read to expand your knowledge.
Excellent Book! May 12, 2008 2 out of 2 found this review helpful
This book is written with excellent real-life examples and specific information. And it's written in a tone that's easy to digest, with a voice that's marketer-to-marketer. It's good to take a step back and understand how online and offline campaigns affect each other, especially if you don't actively do both for your job. I'm not finished with the book yet, but I've already subscribed to Akin's Blog (www.multichannelmetrics.com) and sent the link to my team!
Extermely engaging book on Multichannel Marketing May 12, 2008 2 out of 2 found this review helpful
As the online and the offline worlds collide from a marketing perspective, practitioners need to be fully prepared to leverage the wealth of opportunities this creates. The Multichannel Maketing book is targeted to this exact cause. As an online marketer myself, I found this book extremely engaging and useful as we delve into combining our online and offline marketing efforts. Since the only way to prove that our marketing efforts are paying off is measure, measure, measure, the measurement and metrics section of this book gave me a good grounding on what I need to do in terms of metrics. Overall, it's a great book, especially if you are looking at multiple channels to achieve your marketing goals.
This is an IMPORTANT book.... May 10, 2008 3 out of 3 found this review helpful
As a consultant, I interact with marketers everyday. Everytime I begin a new engagement, I spend volumes of time creating a common language and understanding around what "multi-channel marketing" means in today's world...certainly not an efficient investment of my time or my client's dollars.
FINALLY, there is a book that meets MY standards on both the theory and practice of multichannel marketing. Akin's book "Multichannel Marketing: Metrics and Methods for On and Offline Success" provides unique insight and understanding to help marketers either begin the process of executing more complete multi-channel marketing efforts, or refine existing programs.
What I found especially compelling about Akin's book was the very natural and organic progression within each chapter. Chapters open with a quick summary of a business challenge/opportunity. His descriptions (often complimented by case studies) are direct and to-the-point...easily consumed by the multi-channel newbie. As he digs deeper into each topic he offers perspective that even the most seasoned CMOs will find actionable nuggets of wisdom in (I LOVED the Chapter 6 on Measuring Lift Between On-line and Offline).
In closing - is there value in Akin's first book? No matter what your currently level of expertise is...this book will make you a better marketer.
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