The Five Most Important Questions You Will Ever Ask About Your Organization (J-B Leader to Leader Institute/PF Drucker Foundation) | 
| Author: Peter F. Drucker
Creator: Leader To Leader Institute (formerly The Drucker Foundation)
Publisher: Jossey-Bass
Category: Book
List Price: $14.95
Buy New: $7.86
You Save: $7.09 (47%)
New (46) Used (9) from $7.86
Avg. Customer Rating:  4 reviews
Sales Rank: 15331
Media: Paperback
Number Of Items: 1
Pages: 144
Shipping Weight (lbs): 0.4
Dimensions (in): 8.1 x 5.4 x 0.5
ISBN: 0470227567
Dewey Decimal Number: 658.4013
EAN: 9780470227565
Publication Date: April 18, 2008
Availability: Usually ships in 1-2 business days
Condition: Brand New. Expected US delivery in 7-10 business days
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Product Description
With Peter Drucker’s five essential questions and the help of five of today’s thought leaders, this little book will challenge readers to take a close look at the very heart of their organizations and what drives them. A tool for self-assessment and transformation, answering these five questions will fundamentally change the way you work, helping you lead your organization to an exceptional level of performance. Peter Drucker’s five questions are: -
What is our Mission?withJim Collins -
Who is our Customer? withPhil Kotler -
What doesthe Customer Value? withJim Kouzes -
What are our Results? withJudith Rodin -
What is our Plan? withV. Kasturi Rangan These essential questions, grounded in Peter Drucker's theories of management, will take readers on a exploration of organizational and personal self-discovery, giving them a means to assess how to be--how to develop quality, character, mind-set, values and courage. The questions lead to action. By asking these questions, readers can focus on why they are doing what they are doing in their work, and how to do it better. Designed for today’s busy professionals, this brief, clear and accessible book will challenge readers to ask these provocative questions and it will stimulate spirited discussions and action within any organization, inspiring positive change andnew levels of excellence, helping all to envision the future of theirs' or anyorganization.
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| Customer Reviews:
 Leadership Pearls November 14, 2008
A deceptively small book full of powerful ideas promulgated by the late Dr. Drucker. A must read for anyone seriously considering, or engaged in leading organizations. One of the best management books I've read.
An intelligent and effective approach to leadership October 13, 2008
Drucker has the ability to make complex organizational concepts understandable by detailing a step by step thought process that leads to precise action steps. This is an invaluable tool for any manager who wishes to maximize the effectiveness of their team. It helps you translate your organization's vision into dynamic reality.
Planning Is Not an Event May 3, 2008
4 out of 5 found this review helpful
The first edition of Peter Drucker's self-assessment tool for organizations arrived in 1993 and introduced these five key questions: 1) What is our mission? 2) Who is our customer? 3) What does the customer value? 4) What are our results? and 5) What is our plan?
This supplementary tool (just 101 easy-reading pages) includes expanded observations from Drucker along with color commentary from six distinguished management gurus, including Jim Collins, Philip Kotler, James Kouzes, Judith Rodin (Rockefeller Foundation president), V. Kasturi Rangan (Harvard Business School), and Frances Hesselbein (chairman of Leader to Leader Institute and former CEO, Girl Scouts of the USA).
Referring to Question #5 on planning, Drucker comments, "Planning is not an event. It is the continuous process of strengthening what works and abandoning what does not, of making risk-taking decisions with the greatest knowledge of their potential effect, of setting objectives, appraising performance and results through systematic feedback, and making ongoing adjustments as conditions change."
Peter Drucker says that one benefit of a self-assessment process is that you can evaluate how you match opportunities with your competence and commitment. And he adds that the time to do a self-assessment is when you are successful, not when your leading indicators are lagging.
This is a helpful new resource for all of us. If you've ordered my new book, Mastering The Management Buckets: 20 Critical Competencies for Leading Your Business or Non-profit, be sure to read the first four chapters (buckets) that expand on the five Drucker questions: the Results Bucket, the Customer Bucket, the Strategy Bucket and the Drucker Bucket.
 Lacks Substance April 23, 2008
3 out of 5 found this review helpful
This book is a general summary of subject matter that has appeared in Drucker's previous work(s). Read the Table of Contents for free and save your money. There is good advice - very basic - here, but not worth the price of admission.
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