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In the Land of Difficult People: 24 Timeless Tales Reveal How to Tame Beasts at Work | 
| Authors: Terrence L. Gargiulo, Gini Graham Scott
Publisher: AMACOM/American Management Association
Category: Book
List Price: $19.95
Buy New: $12.22
You Save: $7.73 (39%)
New (22) Used (9) from $7.92
Avg. Customer Rating:  2 reviews
Sales Rank: 321019
Media: Hardcover
Number Of Items: 1
Pages: 169
Shipping Weight (lbs): 0.8
Dimensions (in): 7.6 x 5.8 x 0.9
ISBN: 0814400299
Dewey Decimal Number: 650.13
EAN: 9780814400296
Publication Date: April 30, 2008
Availability: Usually ships in 1-2 business days
Shipping: International shipping available
Condition: Brand New Book! Delivered direct from our US warehouse in 3-6 days (Expedited) or 10-14 days (Standard). Expedited shipping recommended for speedy delivery. Over 1 million satisfied customers.
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Book Description
Treasured for centuries, the world's folk tales have left a legacy of wisdom for countless generations. Going beyond simple entertainment, stories such as "The Lion and the Hare" and "The Woodcutter's Daughter" instruct through example how to live in a world populated with dishonest, petty, and conniving characters. In the Land of Difficult People presents 24 charmingly illustrated fables. Taken from around the world, each exemplifies the best methods to use when dealing with difficult people at work. This helpful book identifies eight major types of difficult people, giving readers strategies for working with each of them. From Untrustworthy Ravens to Insincere Monkeys, this instructive collection follows each story with a down-to-earth analysis of how to manage any situation involving the toughest of characters. For anyone venturing "into the woods" of modern-day life, this book is a powerful potion of common sense that will lead to happily-ever-after endings every time.
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| Customer Reviews:
 In the Land of Difficult People August 10, 2008
0 out of 1 found this review helpful
The book is entertaining but not as good as I expected. I consider it gives good advice at employee/team member level but not at a managerial level. It is easy to read, presents a good variety of situations but not practical advice for managers.
 Archetypal Verities Made Practical May 23, 2008
2 out of 2 found this review helpful
I've seen Gargiulo in his facilitation practice and he uses stories effectively to get to the "heart" of corporate matters. In this book he uses folk tales and myth with great effectiveness to cut through to the core of complex interactions among conflicting personalities, and guides participants in how to effectively resolve these issues in a managerial or corporate environment, or even in institutions like schools or churches. Gargiulo contends and I agree that putting these dynamics into stories inhabited by animals and other creatures makes them less threatening and easier to digest, but still allows a skilled analyst like Gargiulo to derive the deeper meanings from these interactions and create a space where readers can learn how to deal effectively with wolves, sheep and lions in their own lives. You can get a taste for how Gargiulo works and the flavor of this excellent book in his radio interviews, which are currently taking place -- I recommend his warm and humorous way of delivering timeless truths in the wrapping of "Once Upon a Time" comfort. Great source material for trainers, HR, managers and executives who inhabit the jungle of corporate America.
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